Skip to content
English - Australia
Show submenu for translations
Open main navigation
Close main navigation
English - Australia
Show submenu for translations
Log in
Log in
Hello. How can we help you?
There are no suggestions because the search field is empty.
Scantek Help Centre
Scantek VOI Portal Users
Scantek VOI Portal Users
Getting Started
How do I complete a VOI request for a property transaction?
What is the Transaction List?
How do I search using the Management Portal?
User Accounts and Logging In
How do I recover my password?
Managing user accounts
How do I log into the Scantek VOI Management Portal?
Start VOI Request
How do I send a VOI request?
What documents are accepted in a standard multi-doc workflow?
How do I use the In-Person Verification of Identity (VOI) method?
What documents are accepted as part of the international document workflow?
VOI Document Selection - Mixed
How do I Scan ID in Person?
See less
▼
Capture Identity Documents
Request additional documents to support a verification request
FAQs - Changes to Drivers License verification
Review VOI Outcomes
How do I interpret the Facial Comparison?
How do I interpret the ID check results?
How do I force match VOI results?
Understanding Online Fraud Indicators
Manage VOI Results
How do I export individual VOI results?
Archiving and unarchiving a VOI transaction record
When is it OK to force match a verification?
Upload additional documents on behalf of the Subject
How do I complete the Confirm Review stage?
Viewing audit logs
See less
▼
I Need A Little Extra Help - Customer Service
What can Customer Service Support help with?
Payment
How to request End Customer payment
Using the End Customer payment option and your agreement with us