Sending People to Aus Post for their VOI Check
Subjects need a form from their conveyancer. If they don't know this they might just rock up at the post office without it. direct them back to their conveyancer to provide alternative VOI options
Before heading to the post office, subjects should obtain a form from their conveyancer. Failure to do so may result in being turned away. If unsure, it's best for the subject to consult with their conveyancer for other options for verifying their identity.
Aus Post Article: https://auspost.com.au/id-and-document-services/identity-checks-for-property-transfers/identity-checks-for-buyers-and-sellers#id-docs