App not updated on iPad when Jamf department changed.

When an iPad is off during a Jamf update (such as changing departments) it can prevent the new app from downloading and uninstall the old app. 

To fix this:

1. Locate the Serial number for the iPad, and search for this iPad in Jamf. Make sure that the Venue have the ipad ON.
2. Go to that ipads page and select History > Management History. Here you will be able to see if the apps have been deleted 
   
   
3. Clear any pending or failed actions
   
   
4. Got to Inventory > User and Location and click Edit
   
   
5. Change the department to NONE and press save. 
6. Navigate back to the Hitsotry page and wait for ll the updates to push through. This might take a moment / you ay have to refresh the page.
7. Once everything has pushed thorugh, you can reload the app!!
8. Got to Inventory > User and Location and click Edit
9. Change the department back to [VENUE ENTRY department that should be] and press save.
10. Navigate back to the Hitsotry page and wait for ll the updates to push through. This might take a moment / you ay have to refresh the page.
11. Ask the Venue if they can see the app and log in. 

The issue should now be resolved.