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Setting up VE OLGR Venue Account, User Account and iPads

touches on Scantek Portal User Accounts, Portal Accounts, Jamf iPad Configuration and Account ID Numbers

1. Get official OLGR site number

Login the VEQLD portal and head to https://portal.veqld.scantek.cloud/site-lookup 

Search by venue name and press search. 

If no results are found alter filters. 

2.  PLEASE NOTE: TIMEZONE CONFIG - When you have to set the timezone for the venue please use one of the following: 
Australia/Adelaide
Australia/Brisbane
Australia/Broken_Hill
Australia/Darwin
Australia/Eucla
Australia/Hobart
Australia/Lindeman
Australia/Lord_Howe
Australia/Melbourne
Australia/Perth
Australia/Sydney

Onboarding OLGR Venues - CS Side

Scribe



Alert: Alert! This process can begin once you have received the account form

Logging into your Provisioner / Tenancy Admin Settings

1. Navigate to https://portal.veqld.scantek.cloud/account/settings

2. Enter your login details and click "Login"

Screenshot of: Enter your login details and click

3. Change the role from "Admin" to "Tenancy Admin" and click "Login"

Screenshot of: Change the role from

Creating an account

4. On the settings page, click "Add Account"

Screenshot of: On the settings page, click

5. Enter the name of the venue and then press "Create".

Screenshot of: Enter the name of the venue and then press

6. In the "Account Selected" box, search for the Venue Name you just created, and click on it.

Screenshot of: In the

Alert: Alert! (12/06/2023) there's a bug in portal where the account name may not be immediately available, they may have to click user management and then back to settings and it should be there

Setting the OLGR Site Number

7. You will now be on the Venue Settings page. Click "Add Entry" and select "OLGR Site Number".

Screenshot of: You will now be on the Venue Settings page. Click

8. Press the + icon to add this Entry Box.

Screenshot of: Press the + icon to add this Entry Box.

9. If you expand the All Tags section, you will see that no OLGR site has been added.

Screenshot of: If you expand the All Tags section, you will see that no OLGR site has been added.

10. Enter the site number you have for this venue. This will be on the Onboarding form. Click "Save Tags"

Screenshot of: Enter the site number you have for this venue. This will be on the Onboarding form. Click

11. You will notice if you expand "All Tags (JSON)" that the tags have been updated.

Screenshot of: You will notice if you expand

12. Now we need to Sync with the OLGR Server to get the site information! To do this, Click "Jobs"

Screenshot of: Now we need to Sync with the OLGR Server to get the site information! To do this, Click

13. Click "Run OLGR Site Synchronization"

Screenshot of: Click

Alert: Alert! This will only run once every 15 minutes. If you press it more than once in this time, you will get an error message.

14. Navigate back to Settings and find the Venue you are working on in the "Select an account" field.

Screenshot of: Navigate back to Settings and find the Venue you are working on in the

15. When the All Tags (JSON) is expanded now, you will be able to see all the OLGR information.

Screenshot of: When the All Tags (JSON) is expanded now, you will be able to see all the OLGR information.

Configuring the Venue Settings

16. In the Config System box, under Account Blueprint, select OLGR

Screenshot of: In the Config System box, under Account Blueprint, select OLGR

17. Change the Time Zone to the Venues location. In Queensland, this will be XYZ

Screenshot of: Change the Time Zone to the Venues location. In Queensland, this will be XYZ

18. Change the Start of Day and End of Day sections to when the Venue operates from.

Screenshot of: Change the Start of Day and End of Day sections to when the Venue operates from.

19. Click the "Enter an address" field and enter the Venues location

Screenshot of: Click the

20. Click "Save Settings"

Screenshot of: Click

Adding the Users!

21. Click "User Management"

Screenshot of: Click

22. Find the Venue that you have been working on.

Screenshot of: Find the Venue that you have been working on.

23. Select "+ Add User"

Screenshot of: Select

24. Click "Create User"Please enter the Users information and then provide them with a role. Once you are happy with the data entered, click "Create User".

Screenshot of: Click

Tip: Tip! You can have the same User against multiple Venues and in different roles. They can all use the same email address too! The system will remember which venues a user is registered at, rather than a user only being able to be registered at one venue.

Assigning an iPad to the Venue

25. In a new tab, navigate to https://scantek.jamfcloud.com/

26. Click "Devices"

Screenshot of: Click

27. Click "All ipads"

Screenshot of: Click

28. Search for the Serial Number of the iPad you are going to set up.

Screenshot of: Search for the Serial Number of the iPad you are going to set up.

29. Click on the iPad Name to access it's settings.

Screenshot of: Click on the iPad Name to access it's settings.

30. Once in the iPads configuration settings, hit "Edit"

Screenshot of: Once in the iPads configuration settings, hit

31. Here you will need to enter the Account ID Number. To get this, you'll need to head back to the Portal.

Screenshot of: Here you will need to enter the Account ID Number. To get this, you'll need to head back to the Portal.

32. Search the Venue you are setting up. You will see the ID listed under the name. This venues ID is 11.

Screenshot of: Search the Venue you are setting up. You will see the ID listed under the name. This venues ID is 11.

33. Enter the Account ID number and then press "Save"

Screenshot of: Enter the Account ID number and then press

34. Click "EDIT"

Screenshot of: Click

35. Click this button field.

Screenshot of: Click this button field.

36. Click "USER_AND_LOCATION"

Screenshot of: Click

37. Click "EDIT"

Screenshot of: Click

38. Click this dropdown.

Screenshot of: Click this dropdown.

39. Click here.

Screenshot of: Click here.

40. Click "SAVE"

Screenshot of: Click

41. Click "HISTORY"

Screenshot of: Click

42. Click "8 Pending Commands"

Screenshot of: Click

43. Click "Remove App - Venue Entry Nightlife 1.2.1"

Screenshot of: Click

44. Click here.

Screenshot of: Click here.

45. Click "72 Completed Commands"